Joycat Boutique

We Offer Free Shipping on Auckland Orders over $79 + Free Click & Collect

JoyCat Boutique Limited Privacy Policy

This Privacy Policy was last updated on 23th Sep 2022

JoyCat Boutique respects individuals’ privacy by maintaining a thorough commitment to your privacy and protecting your personal information.

This Privacy Policy outlines how JoyCat Boutique Ltd (referred to as “our”, “us”, “we”), in general terms, collects, uses, stores, and discloses your personal information. We handle your personal information in accordance with the Privacy Act 2020. We respect your right to privacy and recognise the importance of safeguarding your personal information.

Important Note: Please read this Privacy Policy before using the website at www.joycat.co.nz or submitting any personal information. By using the website, you are accepting the terms of this privacy policy and consenting to the handling of your personal information, including the collection, use and disclosure of that information as set out in this policy by us. You should familiarise yourself with our privacy policy before deciding whether you would like to share your personal information with us.

Our website may contain links to third party websites. As we are not responsible for how these third party websites collect, use and store your information, we recommend you review their privacy policy prior to accessing and/or using their website.

How we collect your personal information

JoyCat Boutique collects personal information with the intent of conducting our business and providing our services as an e-commerce organisation. Any personal information we collect, is done so when you perform a transaction on our website, register, subscribe to our newsletter or contact us. We have provided details below on the information that we collect in a number of ways, including:

<ul><li>Visitors and users of our website</li><li>Customers who register JoyCat Boutique gift voucher details</li><li>Customers who contact the JoyCat Boutique customer service team or contact us in any other way, including email, through social channels or live chat</li><li>Customers that make purchases online from this website</li><li>Information we collect using third-party automation</li><li>Collection of cookies</li><li>Information we collect when you register as a member of the website</li></ul>

JoyCat Boutique does not store credit card numbers. These are securely held by a large third-party payment processor (Poli). Personal information we do collect may include your name, mailing or residential address, telephone number, email address and other transaction and registration details. When we collect information, attempts will be made to ensure each individual understands why such information is being collected, how it will be used and who such information will be given to. All personal information that we collect will be done so in a lawful and unobtrusive manner. If you choose not to provide us with your personal information, we may not be able to provide the information, goods, or the service you may require, or to fulfil one or more other purposes of collection of your personal information.

Using the website

A cookie is a small piece of text that is placed within the memory of a computer and can be later retrieved by web page servers. We use cookies to enhance your interaction and convenience with our website and do not use cookies to record any personal information. Cookies may record information about your visit, including the type of browser and operating system you use, the previous site you visited, your server’s IP address, the pages you access, and the information downloaded by you. Upon visiting our website, cookies may be placed on your browser to allow you to login to your account, maintain a shopping cart and to purchase items in your shopping cart. JoyCat Boutique may use this information to provide you with a better user experience and more relevant advertising and marketing messages.

JoyCat Boutique undertakes to its customers that it will not sell, rent, or trade personal information about its customers. By using the website and agreeing to this policy, you grant us permission to place and store cookies on your browser. Cookies collect limited information regarding your browser type, IP address, web pages visited and web page statistics. We may also use these cookies to collect demographics and interest data. We do not collect or use any information during this process that could identify you as an individual. The information is anonymous and is used to support customised digital advertising and reporting. Additionally, third parties we have contracted to provide services on our website (such as PayPal) may place and read cookies on your browser.

Accuracy of your Personal Information

JoyCat Boutique aims to ensure that all personal information held about you is collected and used in accordance with the Privacy Act 2020. If you believe your personal information as held by JoyCat Boutique is not accurate, complete, or otherwise requires amendment, please do not hesitate to contact us.

Destruction of Personal Information

JoyCat Boutique takes reasonable steps to destroy or permanently de-identify your personal information where it is no longer required and to protect your personal information from unauthorised access, disclosure, loss, misuse, and alteration. Linked Sites JoyCat Boutique may contain links to websites which are owned or operated by other parties. You should make your own enquiries as to the privacy policies of these parties. We are not responsible for information on, or the privacy practices of, such websites.

Transmission of Your Data

While care is taken to protect your personal information on the website, unfortunately, no data transmission over the Internet is guaranteed as 100% secure. Accordingly, we cannot ensure or warrant the security of any information you send to us or receive from us online. This is particularly true for information you send to us via email as we have no way of protecting that information until it reaches us. Once we receive your personal information, we are required to protect it in accordance with the Act.

Policy Changes

JoyCat Boutique reserves the right to modify this Privacy Policy at any time. Any changes to the Privacy Policy will be published on JoyCat Boutique website. We encourage you to periodically review the Privacy Policy for the latest information on JoyCat Boutique privacy practices. To review and update your personal information or to obtain a copy of this Privacy Policy, please contact JoyCat Boutique at [email protected]

Resolving your Privacy Concerns

If you have any concerns or questions about how your personal information has been handled, please contact us via email at [email protected]. We will take steps to remedy your concerns in a reasonable time. JoyCat Boutique will handle any privacy complaint in accordance with this Privacy Policy.

Shopping cart close